oneplus.com

1.4
1.4 Based on 1.1K reviews

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Rosalie Reed
LOUSY SERVICE AND THE PHONE BROKE AFTER 4 MONTHS

I purchased a Oneplus 8 in December 2020. After the end of April update, the phone died. Completely and without warning. I sent the phone in for repair, and please note as this is the bone of contention, the phone that crashed worked fine with the carrier network. OnePlus sends another inferior phone and the phone is NOT compatible with the network now - although they state the carrier I use IS the carrier they are compatible with for service! I cannot use the phone because my carrier says they put in the wrong motherboard, OnePlus says they put in the motherboard that is compatible with the carrier, and I'm left WITHOUT A FREAKING PHONE THAT ORIGINALLY COST ME OVER $800!!!!!!DO NOT USE ONEPLUS! RUN FAST AND RUN FAR! Unless and until they FIX their error and get me a phone, I am on a personal journey to review this product on every site I can find.

1
Date of experience: May 14, 2021

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