I ordered a new phone from one plus and was offered a trade in value off £220 but after a week or so my offer was reduced to £110 and they said the reason was either discoloration,halo,or pink screen now surely they must know which one it was I have contacted them regarding how this can be and if it could be a warranty issue as phone less than 2 years old but I have to wait for phone to be sent back then I would have to send it back under warranty claim but by the time this is done the value I was offered would be reviewed I know for a fact that this phone had a screen protector on it the whole time I had the phone so I can't understand the reason they have offered half the original offer and why can't they tell me the exact reason instead of one of three reasons
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