Getting my phone fixed with OnePlus and their repair partners SBE Ltd was genuinely by far the worst customer service I've ever received in my entire life. They claim on their website it takes 7-10 days to get your phone fixed, when in reality it takes several weeks and you have to nag them constantly in order to get them to even bother to give you any updates on their progress. Then, as a final kick in the teeth, when I eventually got my phone back, they'd lost my SIM and completely wiped all of my data without asking my permission - so that's 5 years of personal data and treasured photos gone forever, thanks guys.
Claim your business profile now and gain access to all features and respond to customer reviews.
