I am absolutely disgusted in the way I have been treated by OnePlus customer services. This is in regards to a ongoing issue. At the begining I was told my phone was purchased in Canada then it was purchased in China. When I asked Scarlett the lady who was dealing with this to send me proof of where the phone was purchased she refused. The phone was bought in the UK. I have explained this but I am more or less being called a liar. And someone who is terminally ill with cancer I should not have to deal with this added stress in my life. If your thinking about buying a one plus product I would really really urge you to go for a better company with better customer services. It's been a really really bad experience. I will be reporting OnePlus to trading standards and I will be sending my experience I have had as a disabled person and the way I have been treated into the news paper. Avoid OnePlus at all costs.
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