oneplus.com

1.4
1.4 Based on 1.1K reviews

...

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Eardwulf Baker
If I could give 0 stars I would!

If I could give 0 stars I would! The phones are good, realistically not great. Speaker issues, screen issues, battery issues, finger sensor etc etc. (Literally had an issue writing this!!!)But the biggest issue is customer service! Genuinely the worst 'service' I have ever received. We sent a phone to be repaired by them and UPS lost it, apparently never collected from the drop off location. They kept quoting longer and longer times to wait for an investigation outcome! Months later still no phone and no answer. Sent a £500 phone so now that much out of pocket! Calls and emails all pointless as never gets any further!

1
Date of experience: Feb 16, 2021

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