On 29 12 2020 I send it back my phone who been mark as refused from Royal mail . I told that to one plus and I make it refund after I was unhappy with delivery.On next 2 weeks I send 4 emails on different days to confirm when they get the phone back and make it refaund £ 799 and they not response to me until now after 34 days I steel wait for a answer. After 3 weeks with out of answer from them I get Pay pal to investigate that fraud . And now One plus sed to PayPal they not received that phone back....what??? after 34 day you have that answer ? They really want to steal my money BUT I can prove I send it back my phone and been scanned on my house with this guy from Royal mail in the front of my house CAMERA. I gonna contact Royal mail to let them know about that ASAP after I did PayPal . Why you not response on my emails to let me know you not received my item after 10 days - 15 days- 20 days and even up to now you just response on PayPal because they press you to answer. You One plus just try to nick my money . Impossible.Realy the most of worst servicing from this company .
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