Just off the chat (3rd time) from customer service and I am so disappointed. I have bought all of my phones with one plus in the last 5 years. I recently purchased the one plus 8T upgrading myself from the perfect one plus 5T and I have had nothing but problems with the system UI. It is freezing / not responding /internet lagging . I bought two of these phones 2 months ago for myself and my partner and it is just mine that has the issues. I have requested a replacement but they have refused to offer these as it is passed 15 days . As I said extremely dissatisfied and like a reviewer said below. My time with one plus will end now with the 8T. I will take my business to samsung next along with anyone that asks for my advice.
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