I have a one plus 8pro and after an update to Android 11 it started random restarting. I contacted one plus about this multiple times. Nothing was done then I sent a request online telling me I need to pay 1k plus taxes for a replacement device. The phone is on sale for 799 I'm missing something. I chatted with someone today online and explained all I wanted to do is send my for in for repair But she didn't grasp the concept needless to say I ended the chat. I called on the phone and talk toa guy who was telling me that one plus only repairs devices and he asked repeatedly did I want to send my phone in? I'm like this whole purpose of the call was to send the phone in but after reading theses reviews I think not.
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