oneplus.com

1.4
1.4 Based on 1.1K reviews

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Callum P.
Simply disappointing from an old customer

Being a client of OnePlus since the OnePlusOne, I have been particularly happy about their phones since... Until now... I decided to purchase their OP8T and I have to say, I'm very disappointed in the product itself, the aftersales service and the support too are not worth spending your money. It feels like a scam. Especially when you just spent 800€ for that...First, in terms of quality... The quality did not meet at all the reviews of the phone but also my expectations. Second, support. Since I have only problems and issues with this new phone, I've been in contact with the Support staff quite a lot. However, I have to say, the solutions proposed have never yet fixed my issues. I have been having issues, with their OS, with the tempered glass, and now it's with the screen itself...It really feels I've been scammed. My advice until they start really working on their support and product quality, just buy a phone from another phone provider.

1
Date of experience: Nov 05, 2020

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