I cannot recommend buying anything from OnePlus, if you intend to use it for gifts!!! I bought two items for my son for Christmas, and I made the purchase in good time, in early December, to make sure I got the items before Christmas. It turned out I bought the wrong items, so we would like to make a return and buy the correct items. OnePlus refuses to return and make a switch because we have exceed the 15 day return policy. So now we have two useless items in the house and my son still wishes he had the cool earbudz and protective glass. I have never experienced such an inflexible, rigid and careless customer service. NEVER AGAIN will I buy anything from OnePlus intended as a gift, as it will never be a realistic possibility to make sure the gifts are received in good time for Christmas and birthdays with the transportation time, because you get stuck with useless items if the recipient receives double-up on gifts or non-tech family members believe they have bought the right stuff...!
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