I adore my 6T and the camera is amazing but these software updates internally destroy the phone,I had the 3T previously and after a software update the wifi would connect but then say no internet....so that phone went useless.Bought a 6T, had it for around 2+ years, in great condition. Not a single scratch on the phone and then the latest update happens and the phone starts glitching and crashing. Goes into dreaded brick mode by displaying a crashdump message. I contact customer service and they do the typical have you tried turning it on and off schtick. Well duh.....after different button combos and no result the agent tells me to force shut down, after I force shut down the device wont even turn on to show the crashdump screen.So now they're telling me I have to send in the phone and reboot it for repair and pay upwards of $250 for their malfunctioning software. How can I even clear the data now if my phone wont even turn on. So basically you have to keep buying the latest phone to keep a warranty and tough luck if you have had your phone out of warranty and it crashes due to an awful software update.
Claim your business profile now and gain access to all features and respond to customer reviews.
