I just assisted my friend in trying to replace his brand new OnePlus 7T Pro Mclaren Edition, and was met with the worst customer service ever. I purchased one for myself and my sister and both phones work beautifully, however his has nothing but issues, he sent it in for repairs and received it with the same issue. Contacted OnePlus for a replacement and after 30 minutes of sorry send it in again, finally asked for a refund, they denied it and basically said oh well to losing a customer of 6 years. he has purchased every model from the original and up only to be met with a $20 voucher and send it in again only to wait for 2 weeks with no phone and the same issue.Update 11/23/2020 - Still waiting for that email
Claim your business profile now and gain access to all features and respond to customer reviews.
