OnePlus is not alone when it comes to issues with outsourced support, but honestly, they have have to get a grip on the quality of communication from whom they use.The two responses to my emails were both written by the same individual who clearly has poor knowledge of the English language. Both appear to be canned responses that do not even speak well to my initial request nor to my follow-up reply. It gets more and more frustrating dealing with these companies and causes me to walk away from products/companies I like. I have no time for the impersonal, inefficient, ineffective support provided by them. How about standing out from the crowd and provide top notch, well-managed, thoughtful, caring support. Actually show that you appreciate your customers. Now that would be different, wouldn't it?
Claim your business profile now and gain access to all features and respond to customer reviews.
