Oneplus used to produce decent mid to high range phones at affordable prices. But now they are just churning out mediocre phones that are no better than their rivals and in most cases higher prices. It seems they have lost their way in this respect. Furthermore they don't deliver on their promises of software updates and many previous customers won't be future customers. This is all to true with the current 5/5t debacle that had an android 10 rollout that has left users with pretty much unusable phones. They are basically ignoring these customers and offering no resolution and to compound things even more there are no security updates since April. Shame as the company ethos was once sound, but alas no more.* extra* And features are also removed from devices without explanation. I notice Oneplus has taken the time to reply here, fair enough, but shame they don't bother replying in the oneplus community forum to update their existing customers!
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