If I could give no stars I would !!! One plus phones itself are decent...however we got earphones as well.. they broke and when we emailed them, they promised a refund .. it's been 3 months since and have ignored about 8 emails in general!!! I sent them an email with a receipt as proof we returned the faulty goods .. again ignored!! They are cheap because they don't need to earn money because they Rob from us clearly !!! Service is absolutely shocking.
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