Customer service in India has told me for the past week 24-48 hours to do a remote session, I have called everyday since and guess what same thing 24 to 48 hours. Phone was great when I purchased all up to about 10 months and then it started to not work properly. I have been recommending this phone but will stop and will start to share my nightmare of a story to everyone! Dealing with customer service is a complete nightmare and all they do is promise something which is a lie and a waist of time!
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