oneplus.com

1.4
1.4 Based on 1.1K reviews

...

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Sylvester Cook
Pathetic service- partial order no response

I ordered( order id-M112008073574515474) my OnePlus 8 and wireless earphones z on 7 August and only got delivery of phone and not the earphones on 17 August.I called customer care and they provided me the case number: 200817003234 and after that no response.I have been following up since then and they are only saying that backend and logistic teams are working on it and I will get the product.I am not getting it when I will get my earphones.I already paid for this, if you guys can not deliver it you can refund my money.Really pathetic service.I am regretting on my decision to purchase things from you guys.Please if anyone can help me, I will be thankful. I want my earphones or the money back.

1
Date of experience: Aug 24, 2020

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