Hello, I am a OnePlus India Customer and I bought accidental repair plan for 7500rs which covers two years worth of accidental damage for my OnePlus 8 Pro. I dropped my phone and there is a minor crack so I went ahead and filed a claim with OnePlus but I clicked on the visit service center option instead of the pickup option so I had to cancel the claim. Now if I try raising a claim it will say no coverage for device and OnePlus Support wouldn't respond to my emails or answer my phone. You should be ashamed to have customer service like this, only a 3rd rated company would have such bad customer service.
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