Had 2 security doors installed.... after a few weeks one door will not close so we can't lock it ! Submit a service request....no reply ...rang and left message because recording said too busy ....left 3 messages over 3 days... No reply.Rang again , couldn't get through again so I rang new sales and got through straight away and spoke to a lady and she said that the service team would call me back in a couple of minutes......40 minutes later I rang back and was told service team had finished for the day! I then asked if I could speak to a manager or supervisor and was told at 3:30 that manager was on a call and that he would call me at 5pm when he was finished...it is 5:55 and NO call !!I have never in my life had such disgraceful customer service.... They do not deserve even one star 👎
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Solomon’s Security and Blinds has been proudly owned and operated in Queensland for nearly 30 years. We have grown from a small, one man operation to a Company that now employs 55 people and is still growing strongly.
Solomon’s is one of the largest and most reliable suppliers of home improvement products in QLD and Northern NSW, with most of our products manufactured right here in our two Cleveland factories.
With industry leading guarantees on all our products, you can feel as assured by them as we do.
Solomon’s Security & Blinds has the exclusive licence to manufacture and distribute Clearshield Security Doors and Screens in Queensland. We also exclusively manufacture Sorrento, Montego with Fly mesh and Calypso adjustable Shutters as well as See-View Privacy.
These products are unique in the market and offer a number features and benefits which set them apart from other shutter and screening systems. Our locally manufactured products provide exceptional quality and looks, and add real value to your home.See more
