This is Lawrice Gloria Sami.
After leaving a negative review two months ago and waiting four months for the initial installation, the job was only partially completed. The second part of the installation, which was meant to take place three weeks ago, could not proceed because the wrong frames were supplied—the colour was incorrect, and the measurements for the retractable screens were also wrong.
Despite informing OneSolomons that I would be away toward the end of March, they still scheduled an installation date that did not work for me. I requested that the installation be brought forward by a day or two, or scheduled earlier, but was told this was not possible. After waiting six months, they were unable to make even a small adjustment to the schedule, yet payment deadlines remain strictly enforced.
I would never choose OneSolomons again. They will likely respond by saying my order was custom-made, but a six‑month delay is completely unreasonable. Promises should not be made if they cannot be fulfilled.
I regret not going with SP Screens, who were realistic and transparent from the start. I chose OneSolomons to save a few hundred dollars, but I have ended up paying far more in stress. What I requested to be completed before Christmas, in preparation for Christmas events, is still unfinished and we are now approaching Easter in the new year.
I would strongly recommend choosing SP Screens over OneSolomons.
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Solomon’s Security and Blinds has been proudly owned and operated in Queensland for nearly 30 years. We have grown from a small, one man operation to a Company that now employs 55 people and is still growing strongly.
Solomon’s is one of the largest and most reliable suppliers of home improvement products in QLD and Northern NSW, with most of our products manufactured right here in our two Cleveland factories.
With industry leading guarantees on all our products, you can feel as assured by them as we do.
Solomon’s Security & Blinds has the exclusive licence to manufacture and distribute Clearshield Security Doors and Screens in Queensland. We also exclusively manufacture Sorrento, Montego with Fly mesh and Calypso adjustable Shutters as well as See-View Privacy.
These products are unique in the market and offer a number features and benefits which set them apart from other shutter and screening systems. Our locally manufactured products provide exceptional quality and looks, and add real value to your home.See more
