onesonic.com

3.2
3.2 Based on 24 reviews

...

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Carolyn
Barely lasted a year. Poor support. Don't bother

I decided to support an Irish company and invest in a new pair of the BB-HD1 headphones for work. They worked great for a year, but then the left ear sound kept cutting out, like a loose connection.Within a few months the sound totally went.Looking on Trust pilot and it seems I am not alone...I contacted their support but as I was just out of warrantee they only offered a small discount.I could still get the item cheaper on a different store anyway.No after sales service was available either.Why would I bother buying again?I had a pair of Sony headphones previously that lasted over 10 years. I'll be going back to them.

1
Date of experience: May 23, 2024

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