AVOID AVOID AVOIDI made the mistake of purchasing an assistance dog from Rob Metcalfe. He charged me an exorbitant amount of money (nearly 4k) for what he claimed was a “trained dog” and nearly double the dog’s price in training fees in only a few months. The dog he sold me didn’t even know how to sit when asked, so I quickly had to forget about her being an aid for my disabilities. She was extremely reactive to other dogs, lunging and snapping on walks. When I asked Metcalfe for her papers; microchip number, vaccination records, previous vet, etc he kept saying he had forgotten them and when I pressed further he told me he’d lost them. So basically he saw fit to sell me a dog with no records or known history as an assistance dog. His training methods were barbaric. Yanking my dog around on a slip lead, cutting off her air supply. Even worse he tried to use a prong collar on her which left her bleeding. My poor dog ended up being put to sleep for attacking a neighbour’s dog and biting the local dog warden who came to investigate. This whole experience was traumatising for me, my family and cost my dog her life. Avoid using Rob Metcalfe especially if you are vulnerable, have suffered trauma in your life or are disabled. I can’t speak for others but I certainly ticked all these boxes and was exploited and manipulated by him.
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