When Metcalfe from One to One Dog Training School asked me for a positive review *before* he had even worked with my dog, it should have rung alarm bells. He said he needed to counteract a "social media campaign" against his business. I now know exactly why people are speaking out.I entrusted them with my beautiful, sensitive dog — a dog who simply needed reassurance and confidence after developing some fear-based reactivity. I made it crystal clear: no slip leads, no choke chains, and absolutely no harsh methods, especially due to her narrowed trachea. Yet from the start, my clear instructions were ignored. She was paraded around on the very equipment I had forbidden, but I tried to keep faith, telling myself they were the professionals.The final straw came days before she was due home: A horrifying video showed my terrified dog being deliberately baited with a small, barking dog. She tried everything to avoid conflict — turning away, showing fear, pleading for space — but they cornered her until she had no choice but to react. What followed broke my heart. She was violently yanked again and again, even as she cowered in fear. Her trust shattered. Her spirit crushed. All for what? To "prove" they could "fix" her by making her too scared to react?This is not training. This is cruelty dressed up as control.I paid nearly £2000 for what I thought would be compassionate, professional support. Instead, I feel sick with guilt that I ever left her there.Please, if you love your dog, *please* research this company thoroughly. Look beyond the glossy marketing. Look at the social media reports. Check Companies House and see the trail of dissolved businesses. Don't make the same mistake I did. Your dog deserves far, far better.
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