My workplace let me order a gift from Goody but Goody sent me the wrong item. Even the packing slip didn’t match the item I ordered. Getting in touch with a human at Goody was challenging as their first point of contact is a chatbot. After a day I reach out again and a human finally responds. I emailed them proof that they sent me the wrong item and they tell me they need to reach out to the team to figure out next steps. Mind-boggling. Well despite this being a pretty straight forward issue and solution, they’ve yet to get “back in touch”. Goody may have the worst customer experience of any online retail I’ve ever encountered.
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Give a gift with just a phone number, as easily as sending a text. No address needed and no payment up front.
When you send a gift with Goody, your recipient gets a text with a beautiful unwrapping experience with your gift, a card, and message, and they can put in their address to accept the gift and get it shipped to them.
• No address needed – You don't need to ask for your recipient's address – they enter it themselves
• No payment up front – We only ask for payment information after your recipient accepts your gift
• Curated gift list – No need to search around the web for great gifts: we've curated a selection of gifts people love
Goody is available in the 50 US states and DC. Additional shipping restrictions may apply for certain products.
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