Terrible experience, both on selecting a gift and customer service. I was gifted credit to select from Goody's selection, their website provided me an option to thank the gifter back. But after sending the note their website automatically selected their "best seller" product for me without any process of approval or check out. The product? A set of travel kit liquid essentials, I doubt anyone is actually selecting these. It makes me feel they are pushing products down on taking people's credit. Customer service was hopeless, you get an "AI" response and could never get ahold of an actual person. At some point a person respond to the chat just to say they are closing it, no actual attempt to resolve issue or ask.
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Give a gift with just a phone number, as easily as sending a text. No address needed and no payment up front.
When you send a gift with Goody, your recipient gets a text with a beautiful unwrapping experience with your gift, a card, and message, and they can put in their address to accept the gift and get it shipped to them.
• No address needed – You don't need to ask for your recipient's address – they enter it themselves
• No payment up front – We only ask for payment information after your recipient accepts your gift
• Curated gift list – No need to search around the web for great gifts: we've curated a selection of gifts people love
Goody is available in the 50 US states and DC. Additional shipping restrictions may apply for certain products.
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