My employer "gave" employee gifts through this entity this year. The platform auto-updated my address to an incorrect, nonexistent address after I completed my order so that while the item shipped immediately, it never arrived. I reached out to customer service and they responded promptly, saying they would reship to the correct address. The item was shipped again but still to the incorrect address and returned to sender. I reached out again and now the item is unavailable. Company tried to insist the issue was on my end and that I should provide a different address. Um, no, I don't have multiple residences, use the correct address. They finally offered me a chance to select a different item and now there are shipping delays. Originally ordered Dec 9, it's now Jan 14 and I suspect this "gift" will never arrive. Giving 2 stars because the customer service does reply quickly.
Claim your business profile now and gain access to all features and respond to customer reviews.
Give a gift with just a phone number, as easily as sending a text. No address needed and no payment up front.
When you send a gift with Goody, your recipient gets a text with a beautiful unwrapping experience with your gift, a card, and message, and they can put in their address to accept the gift and get it shipped to them.
• No address needed – You don't need to ask for your recipient's address – they enter it themselves
• No payment up front – We only ask for payment information after your recipient accepts your gift
• Curated gift list – No need to search around the web for great gifts: we've curated a selection of gifts people love
Goody is available in the 50 US states and DC. Additional shipping restrictions may apply for certain products.
Sign up for free
How it Works See more
