I ordered holiday gifts for my team of 50, plus one extra for myself to ensure everything was as expected. After taking our payment and confirming shipping, the company informed us that the items were out of stock and offered a swap. Unfortunately, the only option available was to donate to charity, leaving my team with no gifts.This experience was deeply disappointing. A basic requirement of e-commerce is keeping accurate track of inventory to avoid selling items you cannot fulfill. This situation felt like a bait-and-switch, and we regret not choosing another company.We will not be using this company in the future and cannot recommend them to others.---------------Updating review to say they did send gifts that were equal or more value after we complained and my team was happy with the result. -----------------------------------------------------------------------------------------Updating review to say that after we reached out the team offered to exchange the gift for a similar item at a higher price. Once received I will be back to update the review. Overall the experience still was not quite what we hoped for but I do like that they reached out to fix it. I will still most likely purchase gifts myself in the future to avoid this.
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Give a gift with just a phone number, as easily as sending a text. No address needed and no payment up front.
When you send a gift with Goody, your recipient gets a text with a beautiful unwrapping experience with your gift, a card, and message, and they can put in their address to accept the gift and get it shipped to them.
• No address needed – You don't need to ask for your recipient's address – they enter it themselves
• No payment up front – We only ask for payment information after your recipient accepts your gift
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Goody is available in the 50 US states and DC. Additional shipping restrictions may apply for certain products.
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