online.hmrc.gov.uk

1.4
1.4 Based on 160 reviews

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Maddox P.
Completely unacceptable service

The service is completely unacceptable—truly frustrating and unforgivable. The representatives are rude and will hang up if they become annoyed. The team managing this service really needs to reconsider their approach. I am absolutely fed up with the lack of knowledge and professionalism... perhaps I should make it challenging for them to reach me or engage in a sensible discussion in the future... reflecting their energy back at them.

1
Date of experience: Dec 04, 2025

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