Waiting 18 weeks so far for my tax repayment from 2024-2025. Everytime i spend ages waiting on the phone I get told a new date the payment will be made by which never happens.
Complained 2 weeks ago, no reply yet, will wait another 2 weeks then I'm going to the Adjudicator's Office & will involve my local MP.
HMRC are not fit for purpose and need action taken against them at this point.
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