Have used Lloyds for over a year and always been happy with speed of order for medication and delivery.About a 3 months ago they switched to Royal Mail Delivery, and it’s been awful since. Each month something was wrong - packaging totally battered, delivery estimated at 10:30 and delivered at 23:00, and recently delivery which is meant to be refrigerated was delayed for 3 days then left on the front gate. Have had texts saying the item couldn’t be delivered as we weren’t home, when we were sat waiting for the delivery.The frustrating thing is not being able to pick another delivery company or call Lloyds, everything has to be done by message on the app.I’m most probably going to another supplier who don’t use Royal Mail as it’s too many times now for an exception….
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