Firstly the turf arrived on a pallet that literally fell apart on my driveway with large rusty nails on show and the packaging was ripped with turf bulging out the side. Secondly, 2 out of 20 rolls were of very poor quality. The rest of the turf was fine hence the 3 stars. I had contacted customer service who have been pretty nonchalant and just blamed the delivery company for the pallet and damaged turf.
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