I paid extra for a Friday delivery to fit in with a break in the weather and other commitments. At 3.30pm it had still not been received so called office. Felt dismissed and told they have until 6pm to deliver. No check made on my delivery. No delivery was made Friday and no contact received to say there was a problem and no ability to contact them until Monday. They took my money quick enough but have not supplied the goods.Have tried calling Saturday morning and answerphone message says office closed now but lines open 8am to noon on a Saturday. Website says closed Saturday. Big fat 0 for customer service and delivery which left us hanging not knowing whether or when it will be delivered. Order was delivered Saturday morning but so disappointed at a whole day off work wasted waiting for a delivery which did not arrive and the rudeness of the woman who answered the phone.
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