Tracking didn’t update between shipping and when it arrived with delivery partner 3 weeks later. Tried to get an update but just kept getting generic message telling me to wait 2-3 from shipping. Chatbot was useless. It was a Christmas present but didn’t arrive until 31st December despite ordering on 8th Dec. Gave no indication it would take this long when I ordered. Good product but bad service. I wouldn’t order from here again.
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