Very poor customer service. I ordered dog food and did a subscription several months ago. Now my dog doesnt like that particular brand so we changed the brand. They sent me the item without sending a reminder email that it will be shipped. Once I got the food I called and requested to return the same. They DONOT provide return label and the customer service person was rude and not helpful. They want me to pay for shipping back. They should have sent a reminder email confirming that the product is being shipped so I had an option to cancel at that time since things change. I would have ordered the different brand that my dog likes. But unfortunately they have lost a customer and worst of all it seems that they dont even care. Be careful ordering from this company.
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Only Natural Pet offers natural pet supplies for dogs and cats. Natural Pet Food, Flea Remedies, Dog Supplements & Homeopathic Remedies as well as articles & information on holistic pet health care.
