I had a very frustrating experience with OnThatAss.
I cancelled my membership, but despite this, I continued to receive orders and was still charged. It turns out there is a “one-month notice period”, which is not clearly communicated during cancellation. Because of this, I was charged again and received products I did not want.
Even worse, after I initiated a chargeback through my bank, they started sending me invoices and adding extra reminder fees, which feels very unfair and aggressive.
This kind of subscription system is misleading and not transparent. Customers should not be charged after cancellation in such a confusing way.
I do not recommend this service. Be very careful before signing up, as cancelling does not immediately stop charges.
Very disappointing experience.
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