Report them with the Better Business Bureau, Federal Trade Commission, and the State Attorney General's Office. They have "lost" 3 packages in a row for me, they're marked as DELIVERED but never got to their destination. I'm sick of these shady people There are tons of complaints and bad comments on instagram, Facebook and other platforms. Idk why they are still on business and why big companies keep on hiring their shady "business”.
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.