Is it possible to give zero stars? On track is the worst delivery service I’ve ever dealt with. The first time they delivered something from Zara their driver stole the package. The only reason I know that is because our security cameras caught it. Escalated and sent the footage to customer service after going back-and-forth for over three weeks and they still never resolved the issue. It’s now happened again with an anthropology order. I reached out to them, told them that it said it was delivered. No one ever arrived. There’s nothing caught on camera. all they’re willing to do is say that it was delivered and maybe it will show up.
Claim your business profile now and gain access to all features and respond to customer reviews.
OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.