Order was placed on a Monday with expedited next day shipping at quite a price. It is now Thursday and I still have not received the package that I needed for a business trip. The chat is nothing more than a bot. Customer Service was unable to determine where the package is or when it would be received. This company is unreliable.
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.