I would give them 0 stars if I could. This is the 2nd experience with them and both times negative. Both times my pkg was left at someone else's house. I was lucky this time, the owner took the time to locate me and give me a call. OnTrac driver left my pkg on the back porch of her VACANT rental. The owner was having work done at the house and checked to make sure the workers locked the doors. She found the pkg and was kind enough to take the time to lookup my phone number. Needless to say I am livid. And reading the negative reviews some of them are exactly like mine. Dump pkg on a porch, snap pic, send notice pkg delivered with pic. Lying SOS. Trying to contact the company is next to impossible as well. I also called the company I placed my order from and told them as long as they continue to use that company I will no longer shop with them. I'm done. At least the Walmart drivers will call me if they can't find my address and I give them directions.
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.