Contacted MULTIPLE times about how to deliver my package, left notes, and even spoke to a dispatcher. They never followed any insturctions and then cancelled my package and returned it to sender. Customer support is absolute trash and doesn't help a thing. Possibly one of the worst delivery services out there.
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.