Ontrac lost my packageIt was received in Reno NV where it has "sat" since 11/16. After filing a lost item case, I received an email from OnTrac stating: " Unfortunately, we are unable to confirm control of your package at this time. Due to the unconfirmed status, please contact your Seller for further assistance.." Seller will not do anything until it is after the expected delivery date - which changes to the next day every day!!!! Today it says it is expected tomorrow while it still sits somewhere in Reno. I am in New York!!!
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.