Ordered a custom sports jersey from Fanatics. Apparently they used OnTrac to deliver. OnTrac lied about attempting delivery. Marked it online as "Refused/Return to Sender." No way to actually contact them. Nothing on camera, zero delivery attempt. No return tracking number available back to the sender. Scam company. Make sure that when you place an order, the main sender is not using OnTrac to deliver the "last leg" delivery. Editing to say that my horrible experience is in the Indianapolis area. No idea if it's different in other areas.
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.