package was supposed to be delivered the 13th and it's the 22nd. there has been no update since the 13th and they claim it is lost. how funny that this issue is the same with every other client. and customer service was not helpful at all. they keep the packages and are too lazy to deliver. so this company is lazy and broke because why else keep packages? are their drivers that desperate? create a gofund if you need money. it is not my fauly you have no money i'll contribute, but give me my package you lazy a**es!!!!!!!!!!!!! Those few 5 star ratings are definitely fake and paid for or employees leaving them lol what a joke
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.