OnTrac is THE WORST delivery service. I have had multiple dealings with them from different venders. At least FIVE of my orders have been mis-delivered. One vender's order was delivered wrongly FOUR time, each time to a different WRONG address. I am now purchasing the product of one vender from Amazon, at more cost to me, not my preference, but I want the product and it is not locally available. My hope is vendors will wake up to the fact that any cost savings they have with this delivery service is costing them customers .
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.