This is the worst delivery company ever. I rather use the Pony Express than rely on Ontrac. They should rebrand to Offtrac. Waited a week for the package that never arrived. Chatbot, customer service dept are useless. From now on I will ask a retailer if they use Offtrac. If they do, I'm running in the other direction.
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.