I ordered a hamper of goods to be delivered from BroCrates (do not recommend) and they use this delivery service. This service allows you to sign up for text alerts but does not update you at all. Delivery is two days overdue despite assurance that it would be delivered. It is apparently out for delivery for the past 12 hours and NO delivery. Only chat option and customer service is poor at best.
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.