Zero if I could! Ordered from MLB shop and it was shipped by ontrac. After not seeing my packages progress for 3 days, I reached out to ontrac-- they don't have a service number, just some bots or text agents who don't help. I was told there was return labels already created and contact the seller. No attempt to deliver. Don't use them if you have the option!
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.