Giving one star because a negative # of stars are not an option. We are a business. We are open M-F, 9-5. OnTrac refuses to adhere to delivery instructions - that is - inside delivery only during hours of operation. This information is POSTED on the doors and still they don’t care. They deliver perishable items on weekends and after hours which end up spoiling. They simply do. not. care. In my 40 years in business, I have never experience this level of incompetence and dishonesty with ANY company, not just delivery companies. Why vendors continue to use them is beyond me, unless OnTrac is paying THEM!This company is just abysmal. That they are still in business is a mystery.
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.