OnTrac via chat today told me several times to "contact the seller" and ended the chat immediately with, "Thank you for allowing me to assist you today and thank you for contacting OnTrac. I appreciate your time." I barely got a word in! I am extremely worried about the whereabouts of my packages coming via this service and my ability to receive them without my providing further info. OnTrac has a terrible reputation, see Reddit. OnTrac so far is living up to their bad reputation.
Claim your business profile now and gain access to all features and respond to customer reviews.
OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.