My packages are not being delivered but they are marked as delivered. Contacted the AI chatbot which couldn’t help me. Contact a live agent on chat who told me my package could not be found and to contact the seller and would not respond to my follow-up questions. Seller says it’s marked as delivered. This company is a total scam stealing people’s packages
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OnTrac is a parcel delivery company that provides e-commerce logistics, focusing on last-mile delivery with a competitive advantage for retailers through faster, more cost-effective, and reliable shipping.